The Team Behind the Dream

Jan 7, 2025

At HOL Travels, we truly believes that “team work makes the dream work”. Our team is made up of independent agents that come together to make one, cohesive unit. We pride ourselves on collaboration, open communication, and problem-solving when the situation arises. When traveling with us, you will always a have a team by your side, and we guarantee professionality and promptness along every step of the way.

Our agency is veteran-owned. We are also women-owned and operated. These ladies devote their time, skills, resources, and knowledge to take the stress out of your travel!

We started our company in 2020 with just the owner and CEO planning all travel. However, we have been lucky enough to grow and hire amazing agents to help make sure every client is given the VIP treatment. We wanted to let our team reintroduce themselves to you!

Madeline Puckett – Owner and CEO

Traveling has truly been a passion of mine for years. I have always been fascinated by the beauty, uniqueness, and experiences gained by traveling to new destinations. I began this company to give people the opportunity to achieve their travel dreams and make memories to last a lifetime!

Favorite Destination: Scotland

Fun Fact: I have an advanced scuba certification.

Torey Lavish – Independent Agent

My parents instilled a love for adventure and traveling in me at a young age. Some of my fondest memories are going on long road trips to various states and making stops along the way to soak it all in. In 2018, I started traveling internationally with my husband, and we haven’t slowed down since. My love
for experiencing new cultures, trying new foods, and meeting new friends has led us to traveling to 17 countries thus far with more on the way. I believe travel broadens people’s perspectives and shows us that we’re all a lot more similar than we are different. Travel should be accessible for everyone, and it brings me joy to get to play a small role in creating a trip you can always cherish.

Favorite Destination: Ireland

Fun Fact: I physically have to see the airport gate before relaxing and getting food before a flight.

Specialties: International, All-Inclusive, and Domestic travel

Mackenzie Howard – Independent Agent

My love for adventure and traveling really started in my early twenties when I met my husband. Hearing all of his adventures made me realize just how much is out there! As your travel agent, my goal is to make your trip, vacation, or honeymoon full of memories and relaxation. I also believe travel planning is
not “one size fits all”. Everyone has different expectations and wants, and I am here to make it happen!

Favorite Destination: Paris

Fun Fact: I met my husband in military training in San Angelo, TX!

Specialties: All-Inclusive and Family Travel

Madeline Williams – Independent Agent

I have always loved planning all of our family vacations and helping others. I knew it wouldn’t be too soon before I started working as a travel agent. In my free time, I love playing with my adopted Aussie and reading as many books as I can get my hands on. I also am an experience type of gal. I can be found at
the farmer’s markets, estate sales, and local concerts.

Favorite Destination: Costa Rica

Fun Fact: I am a former Disney Cast Member.

Specialties: Theme Parks and Cruises

Amanda Aguilar – Independent Agent

I love traveling and have been to 34 countries and counting! After living in the United Kingdom for 3.5 years, I was inspired to show others how easy it is to travel in style without breaking the bank. As a travel agent, my goal is to book trips for my clients like I am booking one for myself: saving money where we
can and giving travel hacks to make the trip run smoothly. Whether you want a white glove experience where you worry about nothing or you want some independence to figure things out on your own, I’m here to help plan your
holiday to your specifications.

Favorite Destination: Egypt

Fun Fact: I do landscape photography as a hobby.

Specialties: International and luxury travel

Harper Lupo – Finance and Operations Mngr.

When I graduated with my Bachelor’s and Master’s, I knew I wanted to work with a company where I could make a bigger impact instead of being on a team of staff accountants for a corporation. I loved the idea of working with a small business. It’s amazing to watch the growth and to get to hear client stories directly. When HOL Travels asked me to join the team, I knew it was exactly what I had been looking for in my career!

Favorite Destination: Washington D.C.

Fun Fact: Halloween is my favorite holiday!